We are very sorry to learn that your experience with Wine Cellar Specialists was less than ideal. We are, however, extremely keen to understand causes of problems and things that negatively affect the experience of our clients.
If you would be willing to take a few moments to provide us with some insight into your situation we will review your input carefully and do our best to improve our processes in the future.
Note: This is something we take very seriously. Thanks to input like this from our clients we have made significant changes to the way we do business and the services we offer. For example touch-up kits are now a standard component with every wine cellar racking set we supply. This is thanks to just one client who provided some great constructive feedback.
We couldn’t be more thrilled! Check out some of our awards and their corresponding projects:
We had a start to finish excellent experience with Wine Cellar Specialists. After talking to a couple of carpenters about converting a closet into a small wine cellar I wasn't very confident they knew what they were doing so I started looking for expertise and found Wine Cellar Specialists.
I had my consultation with Brad Cupp and he was very passionate about their business and options
Steve Gee
We had a fantastic experience with Brad Cupp and Wine Cellar Specialists-Dallas. They converted an under-the-stair closet into a fabulous refrigerator cellar that holds about 400 bottles of wine. The attention to detail and craftsmanship was well worth the time it took to complete this job. You don't always get what you pay for, but in this case, I truly believe that we did. Thank you for an exceptional job.
Timothy Martin
Wine Cellar Specialists provided us a custom black iron/glass door as the main feature to our new wine cellar. The quality is excellent and the look is just what I asked for. Thanks so much.
Aiden K
I purchased a wine cellar door from Wine Cellar Specialist and had the pleasure of working with Alex. She helped me design a custom door that was absolutely beautiful. This was a very big project and she was so kind and professional and held my hand throughout the whole process. It was an amazing experience. I researched other companies before choosing Wine Cellar Specialists and it was their customer service and attention to detail that made my decision so easy. I highly recommend them for any wine cellar project.
G
Gary Anderson
Great experience with the process and progress completion - Brad Cupp dons well in coordinating and communication. All the sub contractors were good to work with and were attentive to cleaning after work. Plus the important end result was a wonderful wine cellar that can accommodate over 700 bottles of wine in relatively small area. Highly recommend!
Dallas 
